Quality Policy

    Academia Europea is a service provider of language teaching and simultaneous, consecutive and written translations certified with the commitment to meet the client´s expectations about training and translation through a Quality Management System under the ISO 9001: 2015, and within a continuous improvement of all our services and processes, with the active participation of our skilled staff committed the company´s quality goals, policies and values.

    Policy of uses. 

    The website of Academia Europea, is a service established to facilitate to the general public, access to its products and services, and it is governed by the following terms and conditions:

    • Accuracy and reliability of personal data

    The user of the website is responsible for submitting accurate, complete, and current information to Academia Europea, and to update such information from time to time..

    The user of the website is the sole responsible for the accuracy and review of the information submitted to the website. The website is not liable for the information submitted by the user.

    • Agreement

    The user hereby declares to have been informed about the terms of protection of personal data and he agrees with the terms and conditions of the website´s data management set out in this Privacy Policy.

    • Changes to the Privacy Policy

    This Privacy Policy establishes the terms in which Academia Europea uses and protects the information provided by the users when they visit this website. This company is responsible for the security of the users’ data. When we ask the user to fill in the personal information fields for identification purposes, we ensure that such information will only be used in accordance with the terms and conditions of this document. However, this Privacy Policy may be updated from time to time, and therefore, we recommend the user to review this page to make sure he agrees with such changes.

    Privacy Policy

    • Information collected:

    Our website may request personal information such as name, contact information, email, and demographic data. Also, when necessary, our website may request specific information to process certain order, delivery or invoice, in any case.

    Contact forms: Our website may request the user to provide personal information such as name and surnames, email address, phone number, and website address, in order to answer inquiries.

    Academia Europea request such information to respond to the user´s messages, questions, complaints, comments or concerns regarding the information included in this website, the services provided through the website, the management of personal data, other questions regarding the legal content included in this website, as well as any other inquiry that is not subject to the terms and conditions of this website or the contracting of services.

    • Use of the information collected:

    Our website uses the information collected to provide the best customer service, especially, to keep the user´s registry or order, if applicable, and to improve our products and services. Our website may send the user e-mails on regular basis, informing about special offers, new products and other advertising information that we consider relevant or beneficial to the user. These emails will be sent to the address provided by the user, and the subscription may be canceled any time.

    • Management of personal information:

    The user may limit the collection or the use of personal information provided to our website at any time. Each time the user is requested to fill out a form, such as a user´s registration form, there are two options to accept or denied to receive information by email. If the user agrees to receive our newsletter or advertising, such agreement may be canceled any time.

    Academia Europea will not sell, assign or distribute personal information collected without the user’s consent unless this is required by a judge with a court order.

    Academia Europea is strongly committed to keeping the user´s information safe. We use the most advanced systems and we constantly work on updates, to ensure that there is no unauthorized access.

    Links to third parties

    This website may contain links to other websites that may be interesting for the user. Once the user clicks on those links and leaves our website, we are no longer liable for the redirected website. Therefore, we are not responsible for the terms or privacy or the protection of user´s data of third-party websites. These websites are subject to their own privacy policies, so we recommend the user check if he accepts those terms.

    • Recipients of personal data

    Google Analytics is a web analytics service provided by Google, Inc., a Delaware company with headquarters located in 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google"). For further information visit: https://analytics.google.com

    Google Analytics uses “cookies", which are text files located on the user´s computer, that enables the Holder to analyze trends of users related to the website visits. The information provided by cookies about the website (including the user’s IP address), will be directly transmitted and filed by Google on its servers in the United States.

    DoubleClick by Google is an advertising service provided by Google, Inc., a Delaware company with headquarters located in 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”).

    Contact us

    Please contact us at digital.sv@academiaeuropea.com
    for any questions, or disagreements about our compliance with this Privacy Policy, or to submit recommendations or comments to improve the quality of our Privacy Policy.

    This Privacy Policy entered into force on July 15, 2019. We strive to permanently improve the tools available to the user to manage the data provided. Please visit this page periodically to find out about these and other new features.

    Academia Europea will not expressively obtain, use or communicate personal data of persons under 18 years old, without the prior consent of the parent or legal guardian granted by direct contact out of line.